Order Processing Specialist

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  • Location:

    Mooresville

  • Job type:

    Contract

  • Job ref:

    814188

  • Published:

    9 days ago

  • Expiration date:

    2023-02-22

  • Startdate:

    ASAP

Job Summary:

Signature Consultants is seeking a Order Processing Specialist for an opportunity with a client located in Mooresville, NC.

Responsibilities:

  • Answer incoming phone calls to the main phone line
  • Manage Customer Care line
  • Perform general office duties such as filing, mailing, light cleaning, and overall office organization
  • Place orders with suppliers and manage purchase orders
  • Enter and maintain accurate customer and vendor information in Quickbooks Online (SAP by the end of the year), any manual Excel tracking sheets, and in the company's online filing system
  • Perform additional general clerical duties
  • Ensure vendor compliance for entire order processing process for assigned customers
  • Receive and process orders, included but not limited to invoice creation both manually and through EDI (SPS Commerce or customer's portal)
  • Schedule and review shipments through customer portals (if required)
  • Communicate effectively with 3PL to ensure timely shipment of orders
  • Create and send ASNs (Advanced Shipment Notices) through SPS Commerce, email, or customer's portal as required
  • Submit invoices for payment both manually and through EDI (SPS Commerce or customer's portal)
  • Create and submit tickets in any customer portals or via email for any order issues for assigned customers
  • Follow-up on AR, including but not limited to submitting PODs (Proof of Delivery), reinvoicing, etc
  • Customer support, including but not limited to checking product availbility, tracking shipments, working with the 3PLs, answering the phone and emails, etc


Qualifications:

  • Bachelor's degree in a business Major preferred, or an equivalent combination of education and experience.
  • 3+ years of experience processing orders with large retail customers such as THD, Lowe's, Walmart, or others
  • Proficiency in QuickBooks Online; knowledge of SAP is a plus
  • Working knowledge and understanding of General Accepted Accounting Procedures and Practices
  • Ability to quickly analyze and synthesize data from several systems
  • Knowledge of EDI and SPS Commerce or other electronic interface platforms is a plus
  • Excellent computer skills for email correspondence, data entry, and web inquiries
  • Good working knowledge of MS Office Suite, particularly Excel, Word, and Outlook
  • Excellent communication skills in person, electronically, and by phone
  • Excellent organizational skills with the ability to multitask
  • Demonstrates detail oriented, problem solving skills, is self-motivated, and has the ability to work independently


About DISYS Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.

About Signature Consultants

Signature Consultants, a Digital Intelligence Systems, LLC (DISYS) company, was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. Signature annually deploys thousands of consultants to support, run and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions and direct placement services. For more information on the company, please visit https://www.sigconsult.com.


EEO Employer


Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 888.838.1020.