Helpdesk Specialist

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  • Location:

    Seattle

  • Job type:

    Contract

  • Job ref:

    812169

  • Published:

    22 days ago

  • Expiration date:

    2023-02-09

  • Startdate:

    ASAP

Job Summary:

Signature Consultants is seeking a Helpdesk Specialist for an opportunity with a client located in Seattle, WA.

Responsibilities:

  • Responding to client support queries
  • Providing support in person, over the phone, or via remote access
  • Diagnosing issues with computer software, peripherals, and hardware
  • Running software diagnostic tools and physically inspecting hardware systems
  • Talking to clients through basic problem-solving processes
  • Providing basic computer training
  • Installing and upgrading hardware and software systems
  • Writing training manuals
  • Following up with clients
  • Completing support tickets

Requirements:

  • 3+ years working as a help desk specialist
  • Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors
  • Knowledge of computer software systems, including databases, office applications, and operating systems
  • Excellent analytical and diagnostic skills
  • Advanced knowledge of help desk software and remote-access systems
  • High-level communication skills
  • Ability to troubleshoot complex hardware and software issues
  • Patience and understanding

About DISYS Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.

About Signature Consultants

Signature Consultants, a Digital Intelligence Systems, LLC (DISYS) company, was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. Signature annually deploys thousands of consultants to support, run and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions and direct placement services. For more information on the company, please visit https://www.sigconsult.com.


EEO Employer


Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 888.838.1020.