The client focuses on the patient financial experience to resolve debt for self-pay accounts. Due to an increase in business, the need for resources was urgent.
Hunter Hollis sourced consultants within 5 days - while ensuring that their patient financial experience, technical abilities, and soft skills met or exceeded the client’s requirements. Competitive rates, including performance bonuses, and a Recontacting strategy led to great retention and success for the client’s growing business.
Hunter Hollis' relationship model led to quick sourcing of initial resources, and ultimately, the elimination of high turnover. The client has subsequently turned to Hunter Hollis for assistance with remote onboarding and opened the door for support with future locations.
Length of Contract
Customer Service Representatives
Patient Service Representatives
A healthcare revenue cycle management firm focused on innovative payment solutions.
Accounting and Finance