​The year 2020 has been marked by the global spread of COVID-19. Due to the widespread and profound impact the pandemic has had on every facet of life, the US economy is in a deep downturn that may take years to recover.If your business is one of the ones that’s survived the effects of COVID-19 thus far, you still may be very concerned about your abil...

​While there’s been some rebound from the height of the outbreak, we aren’t nearly where we were at the end of 2019, when unemployment was reaching record lows. Even more troubling is the fact that most projections show a long and slow recovery period that won’t find unemployment reaching

​There have been a number of recently published articles about how the COVID-19 pandemic has led to job losses for many Americans and forced organizations to transform their businesses to accommodate remote and contactless work. And while news of the negative effects of this virus seems to be ever-present, these unprecedented times are not totally devoid of opportunity fo...

​We're in the middle of a remote work revolution we didn't see coming — because of a pandemic we never wanted. In March 2020, all kinds of companies and employees were thrown into the great remote working experiment of 2020 overnight as the home became the new workplace. Some struggled with this new reality, while others e...

​Perhaps now more than ever, we are all being pulled in more competing directions. At the onset of the outbreak of COVID-19, a majority of workers struggled with balancing work, life, and the stresses of a global pandemic. Parents attempted to juggle working from home with educating and entertaining their children as spous...

​The COVID-19 pandemic has disrupted industries and businesses across the nation; more importantly, it’s transformed—perhaps permanently—the way that many businesses function. The new working environments have embraced social distancing and remote working on a scale that many could never have imagined.Amid the pandemic, HR professionals have played a ...

​Today, more than ever, businesses and individuals need trusted guidance and advice to help them make sense of new and complex financial situations, recover from financial hardships, and make a plan toward recovery in our volatile economic climate. Financial analysts with the right mix of skills, experience, and understanding to tackle current and future economic and busi...

​The COVID-19 pandemic has given many employers and organizations a host of new challenges to overcome, particularly those related to recruiting. Out of these challenges, new innovations in the recruiting, hiring, and onboarding of employees have emerged to meet companies’ needs. With the move to a primarily digital environment, employers have ne...

​ProblemThe client focuses on the patient financial experience to resolve debt for self-pay accounts. Due to an increase in business, the need for resources was urgent. Soluti...

​ProblemIn the past, the client struggled with retention issues when bringing on large teams. They needed qualified processing reps with excellent customer service skills that would stay on the job.

​ProblemThe client needed to fill positions in sync with bi-monthly Call Center training classes. They were seeking quality candidates with potential for hiring full time.Solution

ProblemThe client needed to quickly fill positions to support extension of business hours, as well as to backfill openings resulting from growth and internal promotions.Solution

​​ProblemA third party auditing firm reviewed the client’s Foreclosure /Bankruptcy procedures to see if any harm was done to their customers. The audit was being conducted on behalf of the OCC (Office of the Comptroller of the Currency.) The client ne...

ProblemWith many global customer service locations feeling the impact of COVID-19, the client needed additional service reps to work remotely in the US.Solution

​ProblemIn certain small town locations, the client struggled to recruit and retain qualified customer service representatives.SolutionHunter Hollis...

​ProblemThe client needed to complete an inventory using RFID tags.SolutionHunter Hollis helped determine project ...

​The year 2020 will go down in history as one of the most transformative years in the evolution of many industries. One of the top industries to be affected is finance and accounting, and certified public accountants (CPAs) may feel like they have to “catch up” to these changes for some time to come.Workplaces shifted to remote working operations acro...

​The job market in 2020 has faced an incredible amount of change. Due to the pandemic, the unemployment rate has fluctuated wildly, and even individuals who have retained their positions find their average day may look far different than it did even a year ago. But these dramatic changes also present an opportunity for people to reflect on their current positions and make...

​The trend toward adopting a more digital workplace has been marching steadily forward for decades. Paperless offices and digital collaboration have increased exponentially in recent years. But nothing could have prepared most companies for the massive shift to digital in 2020 that was required because of the pandemic. Even companies with an already-impressive digital env...

​Having a strong team and a positive culture in the workplace is beneficial to companies in a myriad of ways, from lowering retention rates, increasing productivity, and even increasing profit margins. And meaningful interactions among team members often form the basis of creating positive team dynamics.While it may seem impossible—or at least incredi...