​The COVID-19 pandemic has disrupted industries and businesses across the nation; more importantly, it’s transformed—perhaps permanently—the way that many businesses function. The new working environments have embraced social distancing and remote working on a scale that many could never have imagined.Amid the pandemic, HR professionals have played a ...

​Today, more than ever, businesses and individuals need trusted guidance and advice to help them make sense of new and complex financial situations, recover from financial hardships, and make a plan toward recovery in our volatile economic climate. Financial analysts with the right mix of skills, experience, and understanding to tackle current and future economic and busi...

​The COVID-19 pandemic has given many employers and organizations a host of new challenges to overcome, particularly those related to recruiting. Out of these challenges, new innovations in the recruiting, hiring, and onboarding of employees have emerged to meet companies’ needs. With the move to a primarily digital environment, employers have ne...

ProblemWith many global customer service locations feeling the impact of COVID-19, the client needed additional service reps to work remotely in the US.Solution

​ProblemThe client needed to complete an inventory using RFID tags.SolutionHunter Hollis helped determine project ...

​ProblemThe client needed to fill positions in sync with bi-monthly Call Center training classes. They were seeking quality candidates with potential for hiring full time.Solution

​ProblemThe client focuses on the patient financial experience to resolve debt for self-pay accounts. Due to an increase in business, the need for resources was urgent. Soluti...

​ProblemIn the past, the client struggled with retention issues when bringing on large teams. They needed qualified processing reps with excellent customer service skills that would stay on the job.

​​ProblemA third party auditing firm reviewed the client’s Foreclosure /Bankruptcy procedures to see if any harm was done to their customers. The audit was being conducted on behalf of the OCC (Office of the Comptroller of the Currency.) The client ne...

ProblemThe client needed to quickly fill positions to support extension of business hours, as well as to backfill openings resulting from growth and internal promotions.Solution

​ProblemIn certain small town locations, the client struggled to recruit and retain qualified customer service representatives.SolutionHunter Hollis...

​The year 2020 will go down in history as one of the most transformative years in the evolution of many industries. One of the top industries to be affected is finance and accounting, and certified public accountants (CPAs) may feel like they have to “catch up” to these changes for some time to come.Workplaces shifted to remote working operations acro...

​The job market in 2020 has faced an incredible amount of change. Due to the pandemic, the unemployment rate has fluctuated wildly, and even individuals who have retained their positions find their average day may look far different than it did even a year ago. But these dramatic changes also present an opportunity for people to reflect on their current positions and make...

​The trend toward adopting a more digital workplace has been marching steadily forward for decades. Paperless offices and digital collaboration have increased exponentially in recent years. But nothing could have prepared most companies for the massive shift to digital in 2020 that was required because of the pandemic. Even companies with an already-impressive digital env...

​Having a strong team and a positive culture in the workplace is beneficial to companies in a myriad of ways, from lowering retention rates, increasing productivity, and even increasing profit margins. And meaningful interactions among team members often form the basis of creating positive team dynamics.While it may seem impossible—or at least incredi...

​It’s as if the pandemic gripping the world has shaken a snow globe and the effects have mixed up and rearranged nearly every aspect of our work and personal lives as we once knew them.As the global economy adjusts to a “new normal” that’s suddenly virtual, more and more organizations around the country—and around the world—are adopting a data-centric...

​Much like parenting, there’s no playbook for perfecting your social media routine. Many companies that are very successful on social platforms today began their social media presence with a lot of trial and error—and made many mistakes along the way. Luckily, you can learn from the lessons of these early social pioneers and refine your own strategies to grow a community ...

​Currently, the job market in the US is facing unique circumstances, including tremendous job growth pitted against record-low unemployment rates. While the average job growth rate across all jobs in the country is predicted to be 14.5% in 2020, those in the finance and accounting fields will g...

​There’s no denying that HR has gone through a tremendous transformation over the last several decades, largely due to the rise of software applications and related technologies. What we see now is much less time being devoted to task-oriented work, and more involvement with strategic planning for the company overall. But this evolution isn’t happening evenly across all o...

​The unemployment rate has been historically low in recent years; the figure for January 2020 was a mere 3.6%. While this is excellent news for economists, it can present some challenges for employees who have vacancies to fill.